Privacy Policy

Parent/Guardian Information

• Phone number (MSISDN) used for account authentication
• Parent/guardian name
• Language preference (English or Spanish)
• Profile avatar selection
• Timezone (auto-detected from your browser)

Child Information

• Child's first name
• Date of birth (to personalize age-appropriate content)
• Profile avatar selection
• Language preference for lessons

Usage & Device Data

• Activity progress and module completion status
• Rewards earned within the platform
• Device information and session tokens
• Push notification subscription preferences

• Provide and personalize age-appropriate educational content for your child
• Authenticate your identity and manage your account via MTN subscription
• Track learning progress and unlock rewards
• Send push notifications about new content and learning reminders (with your consent)
• Send emails related to account verification, updates, and support
• Improve our platform, content, and user experience
• Comply with legal obligations including COPPA and GDPR

• Hope Seed is designed for children ages 18 months to 8 years, used under parental supervision
• We require verifiable parental consent before collecting any child information
• We collect only the minimum information necessary to provide educational services
• Children's data is used solely for educational purposes within the platform
• Parents can review, modify, or delete their child's information at any time
• We do not condition a child's participation on disclosing more information than is reasonably necessary
• We do not share children's personal information with third parties for marketing purposes

Your Rights

• Right to access your personal data and your child's data
• Right to rectify inaccurate information
• Right to erasure (right to be forgotten)
• Right to restrict or object to data processing
• Right to data portability
• Right to withdraw consent at any time

Legal Basis for Processing

• Consent: You provide explicit consent during registration
• Contract: Processing necessary to provide our educational services
• Legitimate interest: Improving our platform and ensuring security
• Legal obligation: Compliance with applicable laws and regulations

• Your data is stored on secure servers hosted by Amazon Web Services (AWS) in the United States
• We use encrypted database connections and HTTPS for all data transmissions
• Authentication sessions are managed with secure JWT tokens
• Passwords for administrative accounts are hashed using industry-standard bcrypt
• We implement rate limiting to prevent unauthorized access attempts
• Security headers including Content Security Policy (CSP) and HSTS are enforced

• Your data may be processed and stored in the United States and other jurisdictions
• We ensure appropriate safeguards are in place for international data transfers
• By using our platform, you consent to the transfer of your data as described in this policy
• We comply with applicable data protection regulations in all jurisdictions where we operate

We use the following third-party services:

• MTN: Subscription management and payment processing
• Stripe: Secure payment processing
• Amazon Web Services (AWS): Cloud hosting, data storage, and content delivery
• Plausible Analytics: Privacy-friendly website analytics (no cookies, no personal data tracking)
• Vercel: Application hosting and performance analytics
• Google SMTP: Transactional email delivery
• Web Push: Browser push notifications (opt-in only)

• Each third-party service is bound by their own privacy policies and data protection agreements
• We do not sell your personal information to any third party
• We do not share your data with third parties for advertising purposes

• Hope Seed uses essential session cookies for authentication and account management
• We use Plausible Analytics, a privacy-friendly analytics tool that does not use cookies or track personal data
• We do not use advertising cookies or third-party tracking pixels
• Push notification preferences are stored locally on your device

• Your account data is retained for as long as you maintain an active account
• Upon account deletion, your personal data and your children's data will be permanently removed from our systems
• Temporary registration data is automatically deleted after registration is completed
• Audit logs may be retained for a reasonable period for security and compliance purposes

• Marketing communications are entirely optional and require your explicit opt-in during registration
• You can opt out of marketing emails at any time
• Essential service communications (account security, subscription status) will still be sent regardless of marketing preferences

• Manage up to 4 child profiles per parent account
• Update your language preference at any time
• Enable or disable push notifications through your browser settings
• Request access to, correction of, or deletion of your data by contacting us
• Withdraw your consent for data processing at any time

• We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws
• We will notify you of significant changes through in-app notifications or email
• Continued use of Hope Seed after changes constitutes acceptance of the updated policy